Privacy Policy

Privacy Policy

Privacy Policy

The Internet is an extraordinary tool. It has the power to change the way we live, and you are already seeing that potential. With a few mouse clicks, you can follow news, facts, buy goods and services. It is important for Multi-Ooc to help our customers maintain their privacy while enjoying the benefits of all that the Internet has to offer. We believe that your business is for no one else. Your privacy is important to you ... and to us. Then we will protect the information you share with us. To protect your privacy, Multi-Doc follows various principles in accordance with global practices in the protection of privacy and customer information.

  • We will not sell or give away your name, address, phone number,
    email address, your credit card number or some other personal information.
  • We will use modern security measures to protect your information from
    unauthorized users


We will ask you if we need information that personally identifies you (personal information) or allows us to contact you. Usually, this information
are requested when you create a login for your registration on the site or when you download free software, enter a competition, order an electronic newsletter
or join a privileged site with limited access. We use your personal information for four primary purposes:

  • To make the site easy for you to use because you won't need to enter your information more than once
  • Help you find software, services and information more easily
  • Help us create more relevant content for you.
  • To notify you of product updates, special offers, updated information and other new services from Multi-Doc


If you choose not to register or provide your personal information, you can continue to use the site But you will not be able to access areas that
require registration. If you choose to subscribe, you will be able to choose the types of information you would like to receive from us by subscribing to various services such as our electronic newsletter. If you do not wish to communicate with us by email, post or telephone about other offers relating to Multi-Doc products, programs, events or services, you can choose the option stating that you do not wish to receive marketing messages from Multi-Doc.

Multi-Doc from time to time permits other companies to send information about their products and services to our registered customers, but using regular mail only. If you don't want
to receive such offers, you may choose the option stating that you do not wish to receive marketing messages from third parties.


We will provide you with the means to ensure the accuracy of the personal information. You will have the opportunity to review and update the information at any time at
visitor center. Here you have the possibility to:

  • View and edit the personal information you have already given us
  • Tell us if you want us to send you marketing information or if you want third parties to mail you their offers.
  • Subscribe to the electronic newsletter about our products and services
  • Once you register, you no longer have to give us your information. Wherever you are on the site your information is with you.


Multi-Doc has taken strong measures to ensure the security of your personal information and to ensure that your choice as to its use is respected. We make adequate arrangements for
protect your data from loss, misuse, unauthorized access or disclosure, alteration or destruction.

We guarantee the security of your e-commerce operations 100%. When you place an order or access your personal account information, you are using a secure server with an SSL certificate, which encrypts your personal information before it is sent over the Internet. SSL is one of the most secure encryption technologies available. In addition, your transactions are insured in accordance with the Fair Credit Billing Act. The code states that your bank cannot be held responsible for more than $ 50.00 fraudulent charges on your credit card. If your bank is held responsible for $ 50.00 or less, we will cover liability provided that the fraudulent use of your credit card is not the result of your fault but of the purchase made from us through our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with their notification and reporting policies and procedures.

Multi-Doc strictly protects the security of your personal information and respects your choices as to the use that may be made of it. We carefully protect your data from loss, misuse, unauthorized access or disclosure, modification or destruction.Your personal information will never be shared with other companies without your
authorization, except under the conditions specified above. Within our company, data is stored on a password protected server with very limited access. Your information will be stored in Canada, in the province of Quebec, where Multi-Doc, its subsidiaries, affiliates or agents are located.

You also have a very important responsibility in protecting your information. No one can see or modify your personal information if they do not know your username and password; so don't give them to anyone.


If for any reason you believe that Multi-Doc has not adhered to these principles, please notify, then we will do our best to determine and correct the problem immediately. Don't forget to put "Privacy Policy" in the subject line.


When you purchase and install a new product, we may ask you to electronically record your purchase. When you make this registration, we add the information that
you will have entered all the information you have already left (this information is called your personal profile). If you have not previously registered with us, we will create a personal profile for you from the information you enter when purchasing the product. If at any time you want to view or update your information, you can visit the Profile Center and click Update My Profile and change any personal information in your profile. If you have not yet created a username, we ask you. Thanks to this, only you will have access to your information.


As mentioned above, every registered customer has a unique profile. Each profile is assigned a unique personal identification number, which allows us to ensure that only you can access your profile.

When you register, we create your profile, give you a personal identification number, and send your identification number to your hard drive as a cookie, a very small code. This code is only assigned to you. This is your passport to unhindered browsing on so you can download free software, order free newsletters, and visit reserved areas of the site without having to fill out a form with information. that you have already provided. Even if you change computers, you won't have to register again - just use your username to identify yourself.

What do we do with the information you give

When you register with us, you provide information about your contacts including your name, email address. We use this information to send you news about your orders, questionnaires to gauge your satisfaction with our services and announcements about new special services we offer. When you place an order with us, we ask for your credit card number and billing address. We only use this information to bill for the products you order at that time. For your purposes, we will store your billing information in case you want to reorder from us, but we do not use this information again without your permission.
From time to time we ask other companies to perform limited services on our behalf, including packing, shipping and delivery of orders, answering customer questions about our
products and services, sending postal mail and processing registrations for these events. We provide these companies with the information they need to perform these services, and their
prohibit the use of this information for any other purpose. Multi-Doc may disclose your information, without notice, if the law requires it or if in good faith, it deems such an act necessary to:: (a) confirm the declaration of the law or respect a legal process in relation to Multi -Doc or to the site; and (b) to protect and defend the rights or property of Multi-Doc and its website family and (c) act in emergency circumstances to ensure the personal safety of visitors to Multi-Doc, its sites, or the public.