Privacy Policy

Privacy Policy

The Internet is an extraordinary tool. I! has the power to change the way we live, and you already see this potential, With a few clicks of the mouse you can follow news, facts, buy goods and services. It is important for Multi-Doc to help our customers keep their privacy when they are enjoying the benefits of all that the Internet has to offer.

We believe that your business is not for anyone else. Your privacy is important to you ... and to us. Then we will protect the information you share with us. To protect your privacy, Multi-Doc follows different principles in line with global practices for protecting customer privacy and information.


We will ask you if we need information that · identifies you personally (personal information) or that allows us to contact you. Generally, this information is requested when you create an identifier for your registration on the site or when you download free software, enter a contest, order an electronic newsletter or join a privileged site with limited access. We use your personal information for four primary purposes:

  • To make the site. easy to use for you because you will not need to enter your
    information more than once
  • Help you find software, services and information more easily
  • Help us create more relevant content for you.
  • To notify you of product updates, special offers, updated information and other new services from Multi-Doc


If you choose not to register or provide your personal information, you may continue to use the site But you will not be able to access areas that require registration.

If you choose to register, you will be able to choose the types of information you would like to receive from us by registering for various services such as our electronic newsletter. If you do not wish to communicate with us by email, post or telephone about other offers related to Multi-Doc's products, programs, events or services, you can choose the option stating that you do not wish to receive Multi-Doc marketing messages.

 Multi-Doc occasionally authorizes other companies to send information about their products and services to our registered customers, but using postal mail only. If you do not wish to receive such offers, you may choose the option that you do not wish to receive marketing messages from third parties.


We will provide you with means to ensure the accuracy of personal information. You will be able to review and update the information at any time at the visitor center. Here you have the possibility to:

  • View and modify the personal information you have already given us
  • Tell us if you want us to send you marketing information or if you want third parties to send their offers to you by mail.
  • Subscribe to the electronic newsletter on our products and services
  • Once you register, you no longer have to give us your information. Wherever you are on the site your information is with you.


Multi-Doc has taken strong measures to ensure the security of your personal information and to ensure that your choice regarding its use is respected. We take adequate steps to protect your data from loss, misuse, unauthorized access or disclosure, alteration or destruction.

We guarantee the security of your e-commerce operations 100%. When you order or access your personal account information, you are using a secure server with SSL software, which encrypts your personal information before it is sent over the Internet. SSL is one of the most secure encryption technologies available.

In addition, your operations are insured in accordance with the Fair Credit Billing Act. The code states that your bank cannot be held responsible for more than $ 50.00 fraudulent charges to your credit card. If your bank is responsible for $ 50.00 or less, we will cover the liability provided that the fraudulent use of your credit card does not result from your fault but from the purchase made from us through our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting and reporting rules and procedures.

Multi-Doc strictly protects the security of your personal information and respects your choices regarding the use that can be made of it. We carefully protect your data from loss, misuse, unauthorized access or from disclosure, modification or destruction.

Your personal information will never be exchanged with other companies without your authorization, except under the conditions specified above. Within our company, data is stored on a password protected server with very limited access. Your information will be stored in Canada, in the province of Quebec, where Multi-Doc, its subsidiaries, affiliates or agents are located.

You also have a very, important responsibility in protecting your information. No one can see or modify your personal information if they do not know your username and password; so don't give it to anyone.


As mentioned above, every registered customer has a unique profile. Each profile is assigned a unique personal identification number, which allows us to ensure that only you can access your profile.

When you register, we create your profile, giving you a personal identification number, and send your identification number to your hard drive in the form of a cookie, a very small code. This code is only assigned to you alone. It is your passport to navigate unhindered on you can then download free software, order free newsletters, and visit the reserved areas of the site without having to fill out a form with information you have already provided. Even if you change computers, you will no longer have to register again - simply use your username to identify yourself.


When you register with us, you provide contact information including your name, email address. We use this information to send you news about your orders, questionnaires to assess your satisfaction with our services and announcements about the new special services we offer. When you place an order with us, we ask for your credit card number and billing address. We only use this information to bill the products you order at that time. For your purposes, we keep your billing information in case you want to order from us again, but we do not use this information again without your permission.

We occasionally ask other companies to provide limited services on our behalf, including packaging, shipping and delivery of orders, answering customer questions about our products and service, shipping of postal mail and the processing of registrations for these events. We provide these companies with the information they need to provide these services, and prohibit them from using this information for any other purpose.

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